Last Updated: Feb 09, 2017     Views: 1451

  1. Close all open apps. On Apple devices with iOS 7 and higher and many Androids, you do this by pressing the home button twice and swiping all apps up and off the screen.
     
  2. Check and test your Wi-Fi connection.
     
  3. Uninstall the app, power off the device for at least 1 minute, power back on and then reinstall the app.
     
  4. Log in then tap My Books and try again to get the books downloaded.

Comments (1)

  1. Thanks! this worked!
    by A reader on Jul 31, 2017.