Last Updated: Oct 29, 2019     Views: 2590

All customers’ records are confidential. We cannot give out a library card number or information about BCPL customers and their accounts via email or text. This policy is in place to protect the privacy of our customers and to guard against any possibility of identity theft.

For information on reporting a lost or stolen card see http://bcpl.libanswers.com/faq.php?faqid=74843It is important to report a lost or stolen card immediately to protect your account.

Please visit a Baltimore County Public Library branch (https://www.bcpl.info/locations/index.html) and show valid identification to get information about your account and/or to obtain your library card number.

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