Last Updated: Nov 03, 2016     Views: 248

The short term solution is to disable email notification through the 3M app on your iPhone, iPad, Android device or PC app.  Instructions are below.

Directions to disable email notification in the Cloud Library iOS App
1.    Open the 3M App on your iPad/iPhone.
2.    Tap SETTINGS.
3.    Tap EMAIL.   
4.    A pop up message should appear that says, “Disable email notification are you sure?”
5.    Tap OK.
6.    Tap the menu icon (three, blue, horizontal bars in the upper left corner) to return to the main menu.

Directions to disable email notification in the Cloud Library Android App
1.    Open the 3M App on your Android device.
2.    Tap SETTINGS.
3.    Tap the Email Notification box to un-check it.   
4.    You may see a pop up message that says, “Disable email notification are you sure?”
5.    Tap OK.
6.    Tap the menu icon (three, blue, horizontal bars in the upper left corner) to return to the main menu.

Directions to disable email notification in the Cloud Library PC App
1.    Open the 3M App on your PC.
2.    Click MY BOOKS.
3.    Scroll to bottom of page and click ACCOUNT PROFILE.
4.    Click the EMAIL NOTIFICATION button.
5.    Click NO DON’T NOTIFY ME.
6.    Click SAVE.
7.    Click CLOSE.

By following these steps, you will receive hold notification for Cloud Library items only from BCPL, not from 3M.  
NOTE: The BCPL notices may not work with the title that has generated the multiple email messages since the notices have already been triggered. 

The only way to track that title is to open the cloudLibrary app and check the Holds in you My Books page every few days until the title is ready to check out to avoid missing it.

If you have a problem with a lost hold, please email us.  Be sure to include your library card number and the title.