Please give an e-mail address so we can get back to you, and we promise not share it.  Also, use the More Detail/Explanation box to give as much detail as possible, including what type of book you are having trouble with (ebook or audio-ebook) and how you are accessing downloadables. Are you using the Cloud Library or OverDrive website or one of the apps, BCPL's catalog, BCPL's mobile catalog, or BCPL app?
BCPL Downloadables Support Request Form (e-books, e-audiobooks & e-magazines)
Your Info
Fields marked with * are required.