Q. Hoopla - How to Change Your Password

If you have access to your hoopla account and want to change your hoopla password follow the steps below.   

• Preferably using a computer, not the app, sign in at hoopladigital.com with your Hoopla email and password. 

• Once you are signed in, you should see “Baltimore County Public Library“ along the blue banner, just under the search field.  

• Select the Settings icon (gear icon) in the upper right of screen.  

• Click on the Library tab, scroll down and enter your new library card number and/or new library PIN.  

• Click the blue SAVE button. 

• If you forgot your password, use the Forgot password? link on the login screen.

• If you got a new (replacement) library card since you created the hoopla account, you won't be able to reset your password. Library staff will need to contact hoopla Support and give them your new card number.