Question Form - Ask a Question

Support Request Form

Request Support for Digital Resources:
Libby, CloudLibrary, Hoopla, Kanopy and
Digital Newspapers (Banner, Sun, Wash. Post, NYT, WSJ)

Please include your library card number on the form and we will answer you as soon as possible, usually within 72 hours.

Question *

More Detail/Explanation

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Your Info

Email Address *

Name *

Library Card Number (no spaces between the numbers). *

Which digital service or collection is your question about? *

Which app or website are you using to access digital titles? *

If the question is about a specific book or books, is it an e-book or an e-audiobook?

If you have a problem with a title(s), list the title(s) here.

What device or computer type are you using to read, listen or watch on? *

Operating System (OS)

If using more than one device, specify all types. Example: Kindle Paperwhite, Mac and iPhone

Did you see any error message?

If you got an error, what did it say or can you include a screen shot?

Click to choose files or Drag them here.

Fields marked with * are required.