Question Form - Ask a Question

Support Request Form

Request Support for Digital Resources:
Libby, CloudLibrary, Hoopla, Kanopy and
Digital Newspapers (Banner, Sun, Wash. Post, NYT, WSJ)

Please include your library card number on the form and we will answer you as soon as possible, usually within 72 hours. Fields marked with * are required.

Question *

More Detail/Explanation

Receive an email confirmation of your submission.

Your Info

Email Address *

Name *

Library Card Number (no spaces between the numbers). *

Which digital service or collection is your question about? *

Which app or website are you using to access digital titles? *

If this is about a specific book, is it an e-book or an e-audiobook?

If you have a problem with a specific title or titles, list the name(s) of the title(s) here.

What device or computer type are you using to read, listen or watch on? *

What is your device's Operating System (OS)?

If using more than one device, specify all types. Example: Kindle Paperwhite, Mac and iPhone

Did you see an error message?

If you got an error, what did it say or can you include a screen shot?

Click to choose files or Drag them here.

Enter your library card number *

If using a web browser to access the digital resource, which browser are you using?

Chrome

Edge

Firefox

Safari

Other

Fields marked with * are required.