All customers’ records are confidential. We cannot give out a library card number or information about BCPL customers and their accounts via email or text. This policy is in place to protect the privacy of our customers and to guard against any possibility of identity theft.
For information on reporting a lost or stolen card see http://bcpl.libanswers.com/faq.php?faqid=74843. It is important to report a lost or stolen card immediately to protect your account.
